How to start, maintain and run a profitable business

 I remember like many years ago I've tried to break into delivery business. I always wanted to be a business owner, however I didn't have enough money to buy an existing business. So,here it goes. Courier business! Low starting cost, relatively easy operation, seems like plenty of work everywhere. Well, like famous Russian proverb says" measure 7 times and cut only 1". My desire to be a business owner blinded me completely. I didn't do any research about  potential competition or need for another delivery company on the market. Actually, I found one article about some courier company located 25 miles away from Boston. Courier industry has been unregulated recently and many guys out of blue started to do deliveries. Thankfully they needed only own vehicle and cell phone, almost forgot about pager and fax machine. It is laughable now, but back there those too things, I mean fax and pager were extremely important. So, his business suffered a loss,because of people wh...

I am a small business owner. As many other businesses, business volume in my courier company has declined. Different reasons,but main is a pandemic. Catering companies were my biggest customers. Since the beginning of quarantine, catering industry and hospitality industry in general has declined significantly. Many couriers started home deliveries for restaurants, supermarkets and so on. Well, here they come. Let me introduce Internet platforms created by some brilliant minds in Silicon Valley. People who don't even know one thing about delivery business, decided to run one. Ideas behind platforms were brilliant. Some bloggers even brag about  how great they are.  Very low overhead, lousy customer service and low paying independent contractors.  On the top of that, rip of of restaurant industry. How else restaurants will make money during pandemics?  Many of those contractors who deliver for platforms either illegal immigrants or just desperate unemployed people. don...

 Business is healthy, when employees are productive. Productivity is very important, if you want your enterprise to succeed. I think communication between management and employees creates a productive environment. Communication should be upward and downward. When business starts new product or new branch it is always helpful to explain an objectives to an employees. Then, ask them to express an opinion. This is how a team work created, Indeed, people want to be heard and felt that their opinion counts. Manager should always make sure of that. Of course give a feedback on employee's proposal and encourage an initiative. Another important detail, an employees should be giving a flexibility to create own way to be a productive . Creativity is important to increase a productivity. Boring routine is counter productive. It should be a habit for an employees to communicate their opinion with management and create own way of work, as long as it doesn't  hurt a production.   ...